AIM Technology delivers a new class of enterprise applications that enable large enterprises to optimize the operational performance of consumer-facing entities such as the call center. AIM Technology enables organizations to transition management of the call center from a cost center to an operational asset by delivering unprecedented depth of analytical understanding, organization-wide, on-demand visibility to key performance information, and the ability to take action through closed loop improvement, measurement and automation. More than 50 global enterprises rely on AIM Technology. AIM Technology is privately held and based in San Francisco, CA and London, England. For more information please visit www.aimtechnology.com